Privacy Policy
Privacy Policy
Last Updated: August 8, 2026
This Privacy Policy explains how DOMURELA (“DOMURELA,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit, browse, communicate with us, create an account, or make a purchase from:
www.domurela.com
(the “Site”)
By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When you visit or use the Site, we may collect certain information about you, your device, your interactions with the Site, and information necessary to provide our products and services.
The information we collect depends on how you interact with DOMURELA.
Device Information
When you access the Site, we may automatically collect certain information about your device and browsing activity.
This may include:
- Web browser type
- Device type
- Operating system
- IP address
- General geographic location
- Time zone
- Device identifiers
- Cookies stored on your browser or device
- Pages and products you view
- Links you click
- Search activity
- Shopping-cart activity
- The website, advertisement, or search terms that referred you to the Site
- Dates and times of visits
- Information about how you browse and interact with the Site
We refer to this information generally as Device Information.
Cookies
Cookies are small data files stored on your computer, mobile device, or browser.
We and our service providers may use cookies and similar technologies to:
- Remember your preferences
- Maintain your shopping cart
- Keep you signed in to your account
- Remember certain Site settings
- Operate website functionality
- Analyze website traffic
- Measure Site performance
- Understand how visitors use the Site
- Detect fraud and security threats
- Personalize content
- Measure advertising effectiveness
- Personalize advertising where permitted by applicable law
- Improve our products and services
You may be able to manage cookies using:
- Your browser settings
- Cookie-preference tools available on the Site
- Privacy controls offered by your browser or device
Disabling certain cookies may affect the availability or functionality of parts of the Site.
Log Files
Our Site and service providers may use log files to record activity occurring on the Site.
Log files may collect information such as:
- IP address
- Browser type
- Device information
- Internet service provider
- Referring pages
- Exit pages
- Date and time stamps
- Pages viewed
- Actions taken on the Site
- Error and diagnostic information
We may use this information for security, analytics, troubleshooting, fraud prevention, and Site improvement.
Web Beacons, Tags, Pixels, and Similar Technologies
We may use:
- Web beacons
- Tags
- Tracking pixels
- Advertising pixels
- SDKs
- Device identifiers
- Similar technologies
These technologies may help us:
- Understand how visitors browse the Site
- Measure website performance
- Measure advertising effectiveness
- Attribute purchases to advertising campaigns
- Understand customer interests
- Detect fraud
- Improve our products and services
- Personalize advertisements where legally permitted
The availability and operation of these technologies may depend on your location and your privacy or cookie choices.
Order and Customer Information
When you make or attempt to make a purchase, create an account, contact us, subscribe to communications, request customer support, or request a return or refund, we may collect information including:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Account information
- Login information
- Order details
- Product details
- Shopping-cart information
- Payment and transaction information
- Shipping information
- Delivery information
- Tracking information
- Returns and refund information
- Customer-support communications
- Fraud-prevention information
- Information necessary to process or manage your order
We may refer to this information as Order Information or Customer Information.
Payment Information
Payments may be processed through third-party payment providers such as:
- Shopify Payments
- PayPal
- Credit-card processors
- Banks
- Digital-wallet providers
- Other payment methods displayed during checkout
These providers may collect and process payment and transaction information directly.
DOMURELA does not normally receive or store your complete payment-card number on its own servers.
Payment providers may process information according to their own privacy policies, security practices, and legal obligations.
Customer Support Information
When you contact DOMURELA Customer Support, we may collect:
- Your name
- Email address
- Telephone number
- Order number
- Shipping information
- Product information
- Tracking information
- Photographs or videos you submit
- Details about damaged, defective, incorrect, or missing items
- Return or refund information
- Communications between you and our support team
We use this information to investigate your inquiry and provide customer support.
How We Use Your Personal Information
We may use Personal Information to provide products and services requested by you.
This may include:
- Processing payments
- Processing transactions
- Confirming orders
- Preparing orders
- Fulfilling orders
- Arranging shipping
- Arranging delivery
- Providing order confirmations
- Sending invoices
- Sending shipping notifications
- Sending tracking updates
- Managing customer accounts
- Processing cancellations
- Processing returns
- Processing exchanges
- Processing refunds
- Processing replacements
- Responding to customer inquiries
- Communicating about your order
- Preventing fraud
- Detecting security risks
- Maintaining transaction records
- Maintaining business records
- Complying with legal requirements
- Responding to disputes
- Establishing, exercising, or defending legal claims
Marketing and Promotional Communications
Where permitted by applicable law and consistent with your preferences, we may use your information to send communications about:
- DOMURELA products
- New arrivals
- Special offers
- Promotions
- Discounts
- Product recommendations
- Abandoned shopping carts
- Other marketing communications
You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the email.
You may also contact:
to request removal from our marketing list.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications.
These may include:
- Order confirmations
- Payment confirmations
- Shipping confirmations
- Tracking updates
- Account notifications
- Security notifications
- Customer-service responses
- Product safety notices
- Recall notices
- Refund or return updates
Website Analytics and Improvement
We may use Device Information and other information to:
- Operate the Site
- Maintain the Site
- Secure the Site
- Detect fraud
- Detect technical problems
- Understand how visitors use the Site
- Measure Site performance
- Improve navigation
- Improve customer experience
- Improve our products
- Improve our services
- Conduct analytics
- Conduct internal business research
- Measure advertising and marketing performance
- Personalize content where permitted
- Personalize advertising where permitted
Legal Bases for Processing
Where applicable privacy or data-protection law requires us to identify a legal basis for processing Personal Information, we may process information because:
- Processing is necessary to perform a contract with you
- Processing is necessary to process or deliver your order
- Processing is necessary to comply with a legal obligation
- Processing is necessary for our legitimate business interests
- You have provided consent
- Processing is necessary to establish, exercise, or defend legal claims
- Processing is necessary to protect an individual's vital interests where applicable
Where processing is based on your consent, you may withdraw your consent at any time where applicable.
Withdrawal of consent does not affect processing that was lawful before consent was withdrawn.
Sharing Your Personal Information
We may share Personal Information with service providers, contractors, and business partners that help us operate DOMURELA and provide products and services.
These parties may include:
- Shopify and other e-commerce platform providers
- Payment processors
- Banks
- Financial institutions
- Suppliers
- Manufacturers
- Warehouses
- Fulfillment providers
- Shipping carriers
- Logistics companies
- Tracking providers
- Customer-support providers
- Website-hosting providers
- IT and technical-service providers
- Cloud-storage providers
- Software providers
- Analytics providers
- Advertising platforms
- Marketing partners
- Email providers
- Communication-service providers
- Fraud-prevention providers
- Security providers
- Accountants
- Auditors
- Insurers
- Legal advisers
- Other professional advisers
We generally provide these parties with Personal Information reasonably necessary for them to perform their services.
Their handling of information may also be governed by their own privacy policies, contractual obligations, and applicable laws.
Legal and Business Disclosures
We may also disclose Personal Information where reasonably necessary:
- To comply with applicable laws
- To comply with regulations
- To respond to a lawful government request
- To respond to a valid subpoena
- To respond to a court order
- To investigate suspected fraud
- To investigate security incidents
- To enforce our policies
- To enforce our Terms of Service
- To protect DOMURELA
- To protect our customers
- To protect legal rights, property, or safety
- To establish or defend legal claims
We may also transfer information in connection with a:
- Merger
- Acquisition
- Financing
- Business restructuring
- Sale of assets
- Bankruptcy
- Corporate reorganization
- Transfer of all or part of our business
subject to applicable law.
Sale, Sharing, and Targeted Advertising
DOMURELA does not sell Personal Information for monetary payment.
However, certain uses of:
- Advertising pixels
- Cookies
- Analytics technologies
- Advertising networks
- Cross-site advertising technologies
- Similar technologies
may be considered a “sale,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws.
Depending on where you live, you may have the right to opt out of these activities.
Certain state laws, including Colorado's privacy framework, provide covered consumers rights such as access, deletion, correction, and opting out of certain targeted advertising or data sales.
How to Opt Out of Data Sharing or Targeted Advertising
Where applicable, you may exercise an opt-out right through:
- Cookie-preference controls available on DOMURELA.com
- Our data-sharing opt-out page, where available
- Browser privacy settings
- Applicable privacy-control signals
- Contacting DOMURELA Customer Support
You may contact:
with a privacy request.
Please include enough information for us to understand and process your request.
We may need to verify your identity where permitted or required by law.
Global Privacy Control
Where required by applicable law, DOMURELA will recognize supported browser-based opt-out preference signals, including Global Privacy Control (GPC).
A recognized GPC signal may be treated as a request to opt out of activities that constitute:
- Sale of Personal Information
- Sharing of Personal Information
- Targeted advertising
under applicable privacy laws.
For covered businesses, California specifically recognizes GPC as a valid mechanism for consumers to communicate an opt-out of the sale or sharing of Personal Information.
An opt-out signal may apply to the browser or device through which it is submitted.
Where we can reasonably associate a signal with your account or identity, we may apply it more broadly where required by law.
Do Not Track
Certain browsers provide a Do Not Track (“DNT”) signal.
Because there is not a single universally implemented standard governing all DNT signals, our Site may not automatically respond to every DNT signal.
This is separate from legally recognized opt-out signals such as Global Privacy Control, which we will handle where applicable law requires us to do so.
Shopify
Our online store may be hosted through Shopify.
Shopify may process Personal Information in connection with services including:
- Store hosting
- Checkout
- Payments
- Security
- Fraud prevention
- Analytics
- Customer-account functionality
- E-commerce infrastructure
- Other Shopify services
Shopify processes information according to its own privacy notices, agreements, and applicable laws.
If DOMURELA uses Shopify's privacy tools, Shopify currently provides functionality for cookie banners, privacy policies, data-sharing opt-outs, and supported GPC signals.
Shopify Network Intelligence
If DOMURELA enables Shopify Network Intelligence or other Shopify Enhanced Services, Shopify may process customer information in connection with enhanced services such as:
- Fraud prevention
- Analytics
- Personalization
- Advertising
- Marketing measurement
where enabled and legally permitted.
Where required, customer consent and opt-out preferences will be respected through applicable privacy controls.
Shopify states that when Network Intelligence is enabled with properly configured privacy settings, applicable GPC and data-sharing opt-outs can be used to prevent relevant information from being used for certain advertising purposes.
Analytics
We may use analytics services, including services such as Google Analytics or similar providers, to better understand Site usage.
Analytics technologies may collect:
- Cookies
- IP addresses
- Device identifiers
- Browser information
- Device information
- Page views
- Interaction information
- Similar technical information
Where available, you may limit analytics tracking through:
- Cookie settings
- Browser privacy controls
- Consent tools available on the Site
- Opt-out mechanisms offered by the analytics provider
Advertising
We may work with advertising partners such as:
- Meta
- Microsoft
- TikTok
- Other advertising platforms
where used by our business.
Advertising providers may use technologies such as cookies and pixels to:
- Measure advertising performance
- Attribute purchases to advertising campaigns
- Understand audience interests
- Limit advertising frequency
- Create advertising audiences
- Personalize advertising
- Retarget visitors
- Analyze campaign effectiveness
Such processing will be subject to applicable law and any privacy choices available to you.
International Data Transfers
DOMURELA, Shopify, and our service providers may process Personal Information in countries other than the country where you live.
These countries may have privacy or data-protection laws that differ from those in your jurisdiction.
Where required by applicable law, appropriate safeguards may be used for international transfers, including:
- Standard contractual clauses
- Contractual data-protection obligations
- Adequacy decisions
- Data-transfer agreements
- Other legally recognized transfer mechanisms
Data Retention
We may retain Personal Information for as long as reasonably necessary to:
- Fulfill orders
- Deliver products
- Provide customer support
- Maintain customer accounts
- Process returns
- Process refunds
- Process exchanges
- Resolve payment disputes
- Maintain transaction records
- Maintain business records
- Prevent fraud
- Protect Site security
- Meet tax requirements
- Meet accounting requirements
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce agreements
- Establish legal claims
- Exercise legal claims
- Defend legal claims
Retention periods may vary depending on:
- The type of information
- Why the information was collected
- Applicable laws
- Legal obligations
- Business requirements
- Disputes or claims
When Personal Information is no longer reasonably required, we may:
- Delete it
- Anonymize it
- Aggregate it
- Securely dispose of it
subject to applicable law.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to help protect Personal Information against:
- Unauthorized access
- Loss
- Misuse
- Unauthorized disclosure
- Alteration
- Destruction
Security measures may include:
- Encryption
- Access controls
- Secure payment processing
- Account authentication
- Fraud monitoring
- Restrictions on access to customer information
- Service-provider security controls
However, no online transmission, network, database, or electronic-storage system can be guaranteed to be completely secure.
You are responsible for:
- Protecting your password
- Protecting your account credentials
- Using a secure password
- Preventing unauthorized account access
- Contacting us if you believe your account has been compromised
Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding Personal Information.
These may include the right to:
- Request access to Personal Information
- Request correction of inaccurate information
- Request deletion of Personal Information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent
- Request data portability
- Opt out of targeted advertising
- Opt out of certain data sharing
- Opt out of the sale of Personal Information where applicable
- Appeal certain privacy-request decisions where applicable
- Submit a complaint to an applicable privacy authority
These rights may be subject to:
- Legal exceptions
- Identity verification
- Record-retention requirements
- Fraud-prevention requirements
- Other limitations permitted by applicable law
How to Exercise Your Privacy Rights
To exercise a privacy right, please contact:
Please include enough information for us to:
- Identify your account
- Understand your request
- Locate relevant information
- Verify your identity where required
We may request additional information if reasonably necessary to verify your identity and prevent unauthorized access to Personal Information.
We will not unlawfully discriminate against you because you exercise an applicable privacy right.
Authorized Agents
Where permitted by applicable law, an authorized agent may submit certain privacy requests on your behalf.
We may require:
- Verification of your identity
- Verification of the agent's identity
- Written authorization
- Other evidence reasonably required by applicable law
before processing an authorized-agent request.
United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights.
Depending on applicable law, these rights may include:
- Access
- Correction
- Deletion
- Data portability
- Opt-out of targeted advertising
- Opt-out of certain profiling
- Opt-out of the sale of Personal Information
- Opt-out of the sharing of Personal Information
- Appeal of certain privacy-request decisions
To submit a request:
Email: support@domurela.com
We may need to verify your identity before completing your request.
Shopify itself notes that multiple U.S. states now provide consumers privacy rights and that merchants may need data-sharing opt-out functionality depending on where they do business and what customer data they process.
California Privacy Rights
If applicable to DOMURELA and your information, California residents may have rights relating to:
- Personal Information collected
- Personal Information disclosed
- Correction
- Deletion
- Access
- Sale or sharing
- Targeted or cross-context behavioral advertising
- Non-discrimination for exercising privacy rights
Where applicable, you may submit requests using our privacy controls or by contacting:
Where legally required, applicable Global Privacy Control signals will be recognized.
European Economic Area and United Kingdom Residents
Residents of the European Economic Area (“EEA”) and the United Kingdom (“UK”) may have additional rights under applicable data-protection laws.
Depending on the circumstances, these may include the right to:
- Access Personal Information
- Correct inaccurate Personal Information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- File a complaint with an applicable supervisory authority
We may process Personal Information because:
- Processing is necessary to fulfill our contract with you
- Processing is necessary to comply with legal obligations
- Processing is necessary for legitimate business interests
- You have provided consent
- Processing is necessary to establish or protect legal rights
Where applicable, you may file a complaint with the data-protection authority in your country of residence.
Children's Privacy
The Site is intended for general adult shopping audiences and is not directed toward children.
We do not knowingly collect Personal Information from children where such collection would violate applicable law.
If you are a parent or guardian and believe that a child has provided Personal Information to DOMURELA improperly, please contact:
We will review the request and take appropriate action where required.
Third-Party Websites and Services
DOMURELA.com may contain links to:
- Third-party websites
- Social-media platforms
- Payment providers
- Shipping providers
- Tracking services
- Applications
- Other external services
DOMURELA does not control independent third-party websites or services.
Their privacy, security, and information-handling practices are governed by their own policies.
We encourage you to review the privacy policies and terms of any third-party service you use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our business practices
- Products
- Services
- Technology
- Privacy practices
- Service providers
- Legal requirements
- Regulatory requirements
The revised Privacy Policy will be published on this page.
Where required by law, additional notice may be provided for material changes.
The Last Updated date at the beginning of this Privacy Policy indicates when the policy was most recently revised.
Your continued use of the Site after an updated Privacy Policy becomes effective will be subject to the revised policy, where permitted by applicable law.
Contact Us
For questions regarding this Privacy Policy, to exercise a privacy right, or to submit a privacy-related complaint, please contact:
DOMURELA Customer Support
Email: support@domurela.com
Website: www.domurela.com
Customer Service Hours:
9:00 AM–5:00 PM EST, Monday through Friday
When submitting a privacy request, please provide enough information for us to identify and process your request.