Terms of Service
Terms of Service
Last Updated: August 17, 2026
Overview
This website is operated by Qingdao Jiefiming Trading Co., Ltd. under the brand DOMURELA.
Throughout this website, the terms “DOMURELA,” “we,” “us,” and “our” refer to Qingdao Jiefiming Trading Co., Ltd.
DOMURELA provides this website, including the information, content, tools, products, and services available through it, subject to your acceptance of these Terms of Service and the policies referenced on this website.
By visiting DOMURELA.com, creating an account, communicating with us, or purchasing a product from us, you use our “Service” and agree to be bound by these Terms of Service.
These Terms apply to all users of the website, including visitors and customers.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use the website or our Services.
Any new features, products, services, or tools added to the website may also be subject to these Terms.
We may update these Terms from time to time by publishing a revised version on DOMURELA.com. Where required by applicable law, appropriate notice of material changes will be provided.
Our online store may be hosted by Shopify Inc., which provides the e-commerce platform used to offer and sell our products.
Section 1 — Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction of residence or otherwise legally permitted to use this website and make purchases.
You may not use our website, products, or Services for any illegal, fraudulent, abusive, or unauthorized purpose.
You must comply with applicable laws when using the Service, including laws relating to consumer protection, intellectual property, privacy, product safety, electronic commerce, and import or export requirements.
You must not transmit viruses, malware, malicious scripts, or other code intended to damage, interfere with, or compromise the website, Service, or related systems.
A material violation of these Terms may result in restriction, suspension, or termination of access to the Service.
Section 2 — General Conditions
We reserve the right to refuse or restrict Service where permitted by applicable law.
Information submitted through the website may be transmitted across different networks and adapted where technically necessary to operate the Service.
Payment-card information is handled through applicable payment processors and secure payment systems.
Except where permitted by law or authorized by us in writing, you may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit the Service or website content.
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
Section 3 — Accuracy of Website Information
We make reasonable efforts to provide accurate, complete, and current information on DOMURELA.com.
However, website information may occasionally contain errors, omissions, or outdated information.
This may include information relating to:
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Product descriptions
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Materials
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Dimensions
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Product photographs
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Product specifications
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Packaging
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Availability
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Pricing
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Promotions
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Delivery estimates
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Product instructions
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Product compatibility
Measurements may vary slightly because of manufacturing tolerances or measurement methods.
Product colors and appearance may vary depending on lighting, screen settings, production batches, materials, or manufacturing processes.
We may update or correct website content when necessary and where permitted by applicable law.
Section 4 — Products Offered by DOMURELA
DOMURELA offers practical consumer products and accessories available for purchase through DOMURELA.com.
Our current product selection may include household, outdoor, cleaning, maintenance, and related practical-use accessories.
Our product range may change over time. Only products that are actually displayed and made available for purchase through DOMURELA.com are offered by DOMURELA at any given time.
We do not represent that DOMURELA operates as a general marketplace or that we offer every category of consumer product.
Customers should review the applicable product page before purchasing or using any product, including available information relating to:
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Intended use
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Materials
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Dimensions
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Specifications
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Installation
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Care
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Cleaning
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Maintenance
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Compatibility
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Safety information
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Warnings
Products should only be used for their intended purposes.
Do not use a product that appears damaged, defective, structurally compromised, or unsafe.
Where a product includes specific installation, maintenance, compatibility, pressure, temperature, weight, surface, or other usage requirements, customers should follow the instructions provided with the product or on the applicable product page.
Product performance may vary depending on the product, operating conditions, environment, installation, maintenance, compatibility, and manner of use.
Customer reviews, demonstrations, photographs, videos, or examples reflect individual circumstances and do not guarantee identical results for every customer.
Section 5 — Prices and Changes to the Service
Product prices may change from time to time.
Promotional offers, discount codes, bundles, and other special offers may be subject to separate conditions, expiration dates, or availability restrictions.
Discount codes may not be combined unless expressly stated otherwise.
We may modify, suspend, restrict, or discontinue all or part of the Service where permitted by applicable law.
Section 6 — Products and Availability
Certain products may be available exclusively through DOMURELA.com and may be offered in limited quantities.
Returns, refunds, replacements, and exchanges are governed by our applicable return and refund policy and by applicable law.
We make reasonable efforts to display product photographs, colors, materials, dimensions, finishes, specifications, and packaging accurately.
However, the appearance of a product on your screen may differ slightly from its actual appearance.
Manufacturers or suppliers may occasionally make non-material changes to packaging, labels, colors, dimensions, finishes, materials, or presentation.
We may limit product sales or quantities by customer, account, geographic location, jurisdiction, or other reasonable criteria where permitted by law.
We may discontinue a product at any time.
Nothing in these Terms limits statutory consumer rights that cannot legally be excluded.
Section 7 — Product Use and Customer Responsibilities
Customers are responsible for using products in accordance with their intended purpose, instructions, warnings, safety information, and applicable law.
You must not:
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Use a product in an unsafe or unintended manner
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Use a visibly damaged or defective product
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Ignore applicable safety warnings
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Improperly install or modify a product in a manner that creates an unreasonable safety risk
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Use a product for an unlawful purpose
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Falsely represent or counterfeit a DOMURELA product
Where appropriate, products should be safely stored and kept away from children or pets when they contain components or features that may present a hazard.
To the extent permitted by applicable law, DOMURELA is not responsible for damage caused by misuse, improper installation, unauthorized modification, improper storage, incompatible use, or failure to follow applicable instructions.
Section 8 — Billing and Customer Information
We may refuse, limit, hold, or cancel an order where permitted by law, including where we reasonably identify:
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Suspected fraud
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Unauthorized payment activity
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Incorrect customer information
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Unusual purchasing activity
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Inventory problems
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Shipping restrictions
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Legal or regulatory restrictions
Customers must provide complete, current, and accurate billing, shipping, contact, and payment information.
You are responsible for updating your information when necessary so that we can process your order and contact you regarding your purchase.
You are also responsible for maintaining the confidentiality of any account credentials.
Section 9 — Order Acceptance and Cancellation
Submitting an order does not necessarily mean that the order has been accepted.
An order is generally accepted after payment authorization and when it enters processing or fulfillment, unless otherwise stated.
We may decline or cancel an order because of circumstances including:
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Product unavailability
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Inventory discrepancies
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Pricing or listing errors
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Payment authorization issues
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Suspected fraud
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Shipping restrictions
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Import or regulatory restrictions
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Incorrect customer information
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Circumstances outside our reasonable control
If we cancel an order after payment has been collected, an appropriate refund will be issued to the original payment method.
Customers may request cancellation by contacting us as soon as possible.
Cancellation cannot be guaranteed after processing, fulfillment, or shipment has begun.
Section 10 — Shipping and Delivery
Shipping options, destinations, and estimated delivery times are described on our Shipping & Delivery Policy and, where applicable, during checkout.
Delivery estimates are not guarantees unless expressly stated otherwise.
Delivery times may be affected by circumstances including:
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Destination
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Carrier operations
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Product availability
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Fulfillment location
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Customs processing
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Weather
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Public holidays
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Peak shipping periods
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Transportation disruptions
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Circumstances outside our reasonable control
Customers are responsible for providing a complete and accurate shipping address.
Shipping availability may depend on the destination and will be confirmed through the website or checkout process.
Where applicable law requires specific shipping, cancellation, refund, or delay procedures, we will handle affected orders in accordance with those requirements.
Section 11 — Customs, Duties, and International Orders
International orders may be subject to import taxes, customs duties, brokerage charges, local taxes, or other charges imposed by the destination jurisdiction.
Unless otherwise stated during checkout or required by applicable law, such charges are the responsibility of the customer.
Customers are responsible for confirming that products may lawfully be imported into or used in their destination jurisdiction.
Customs procedures and local carrier processes may cause delays outside our reasonable control.
Section 12 — Returns, Refunds, and Exchanges
Returns, refunds, replacements, and exchanges are governed by our Returns, Refunds & Exchanges Policy and applicable consumer-protection laws.
Eligibility may depend on factors including:
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Product type
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Product condition
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Time elapsed since delivery
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Whether the item has been used
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Whether the item has been damaged
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Whether an incorrect item was received
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Whether the product arrived defective
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Applicable consumer rights
Customers should follow the return procedure described in our published policy before returning a product.
Return locations may vary depending on the order and fulfillment location. Customers should contact DOMURELA Customer Support for applicable return instructions before sending a return.
Nothing in our return policies limits consumer rights that cannot legally be excluded.
Section 13 — Third-Party Tools and Services
We may provide access to payment services, applications, integrations, website features, or other tools operated by third parties.
These services may be subject to the terms and privacy policies of the relevant third-party provider.
We do not control every independent third-party service and are not responsible for its operation except to the extent required by applicable law.
Section 14 — Third-Party Links
DOMURELA.com may contain links to independent third-party websites, services, platforms, or payment systems.
External websites are not necessarily operated or controlled by DOMURELA.
Customers should review the applicable terms and policies of independent third-party websites before using them or entering into transactions with them.
Section 15 — Reviews, Feedback, and User Content
If you voluntarily submit reviews, photographs, videos, testimonials, suggestions, feedback, or other content to DOMURELA, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute that content for lawful business, operational, and promotional purposes, subject to applicable law and our Privacy Policy.
You must not submit content that is:
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False or fraudulent
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Misleading
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Defamatory
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Threatening or abusive
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Unlawfully discriminatory
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Infringing
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Unlawful
You must not submit fabricated reviews or misrepresent your experience with a product.
You are responsible for content you submit and for ensuring that you have the right to provide it.
Section 16 — Personal Information
Personal information submitted through DOMURELA.com is handled in accordance with our Privacy Policy.
Our use of cookies, pixels, analytics tools, advertising technologies, and privacy-choice mechanisms is described in our Privacy Policy and related privacy notices.
Where applicable, customers may exercise available privacy rights using the tools provided on DOMURELA.com or by contacting:
Section 17 — Intellectual Property
Unless otherwise stated, content available through DOMURELA.com, including the DOMURELA brand name, logos, product names, written content, graphics, photographs, videos, icons, website designs, layouts, and product descriptions, is owned by, licensed to, or lawfully used by DOMURELA.
Such content may be protected by applicable intellectual-property laws.
You may access and use the website for lawful personal shopping purposes.
Except where permitted by law, you may not reproduce, republish, modify, distribute, sell, license, scrape, or commercially exploit website content without prior written authorization.
Section 18 — Errors and Omissions
Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to products, prices, promotions, delivery estimates, availability, specifications, or other information.
We may correct errors and update information where permitted by law.
Where a material website error affects an order, we may contact the customer, correct the error, or cancel the affected order subject to applicable consumer law.
If an order is cancelled after payment has been collected, an appropriate refund will be issued.
Section 19 — Prohibited Uses
You may not use DOMURELA.com or the Service:
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For unlawful or fraudulent purposes
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To violate applicable laws
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To infringe intellectual-property rights
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To submit false or fraudulent information
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To publish fabricated reviews
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To transmit malware
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To improperly collect personal information
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To spam or phish
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To interfere with website operation
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To attempt unauthorized access to accounts or systems
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To circumvent fraud-prevention or security measures
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To engage in any activity prohibited by applicable law
We may restrict or terminate access where these rules are materially violated.
Section 20 — Disclaimer of Warranties
We do not guarantee that access to DOMURELA.com will always be uninterrupted, timely, secure, available, or error-free.
Product suitability and performance may vary depending on the product, environment, compatibility, installation, maintenance, and manner of use.
To the maximum extent permitted by applicable law, the Service and products offered through it are provided subject to the terms stated on the website and any applicable statutory consumer rights.
Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.
Section 21 — Limitation of Liability
To the maximum extent permitted by applicable law, Qingdao Jiefiming Trading Co., Ltd., together with its directors, officers, employees, contractors, suppliers, manufacturers, fulfillment partners, service providers, and licensors, will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses arising from use of the Service or products purchased through it.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
Where applicable law does not permit a particular exclusion or limitation, liability will be limited only to the maximum extent permitted by law.
Section 22 — Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Qingdao Jiefiming Trading Co., Ltd. and its applicable affiliates, officers, directors, employees, contractors, licensors, suppliers, manufacturers, fulfillment providers, and service providers from third-party claims arising from:
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Your material breach of these Terms
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Your unlawful use of the Service
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Your violation of applicable law
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Your infringement of another party's rights
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Unlawful content submitted by you
This obligation does not apply to the extent that a claim results from DOMURELA's own unlawful conduct or other responsibility that cannot legally be excluded.
Section 23 — Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
Any unenforceable portion may be severed without affecting the remaining provisions.
Section 24 — Termination
These Terms remain effective while you use the Service.
You may stop using the Service at any time.
We may suspend or terminate access where we reasonably believe a user has materially violated these Terms, engaged in fraud or unlawful conduct, created a material security risk, or infringed the rights of DOMURELA or another party.
Termination does not affect rights or obligations that arose before termination.
Section 25 — Governing Law
These Terms and any separate agreements through which Qingdao Jiefiming Trading Co., Ltd. provides Services will be governed and interpreted in accordance with applicable law.
Nothing in these Terms deprives consumers of mandatory rights or protections available under applicable laws in their place of residence.
Nothing prevents a consumer from exercising a right or bringing a claim before a court, regulator, or other competent authority where applicable law provides such a right.
Section 26 — Entire Agreement
These Terms, together with our:
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Privacy Policy
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Returns, Refunds & Exchanges Policy
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Shipping & Delivery Policy
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Cookie Policy or privacy-choice notices
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Other policies published on DOMURELA.com
constitute the agreement governing use of the Service, except where otherwise required by applicable law.
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
Section 27 — Changes to These Terms
The latest version of these Terms of Service will be available on this page.
We may update or replace these Terms by publishing a revised version on DOMURELA.com.
Where required by applicable law, we will provide appropriate notice of material changes.
Changes take effect on the date stated in the revised Terms or, if no separate date is stated, when published.
Continued use of the website after revised Terms take effect constitutes acceptance of those changes where permitted by applicable law.
Section 28 — Contact Information
Questions regarding these Terms of Service may be sent to:
DOMURELA Customer Support
Brand: DOMURELA
Legal Entity / Website Operator: Qingdao Jiefiming Trading Co., Ltd.
Website: www.domurela.com
Email: support@domurela.com
Company Address: No. 176 Xiugu Road, Binhai Subdistrict, Huangdao District, Qingdao City, Shandong Province, China
Contact Information: +86 15043067000
Country: China